1 reviews | Active since Mar 2009
IF YOU WANT NO SERVICE AND SHOCKING INTERNET SIGN UP TO VODACOMFIBRE
I HAVE HAD VODACOM FIBRE NOW FOR ONE AND A HALF MONTHS. WE WERE PROMISED THE WORLD AS FAR AS THE SERVICE IS CONCERNED. THE USUAL SALES TALK. A REPORT FROM RENZO MAART TELLING ME TO DO A SPEED TEST WITH A LAN CABLE AND A LAPTOP/PC. I DON’T HAVE A LAPTOP AND MY PC IS IN ANOTHER ROOM. WE WERE NEVER TOLD WHEN WE ORDERED VODACOMFIBRE THAT THIS WAS A REQUIREMENT. NO INTERNET HAPPENS IF ONLY ONE DEVICE IS CONNECTED. VODACOM. IS ALWAYS MAKING EXCUSES FOR THE INFERIOR SERVICE. AS FAR AS PORTING OF A LANDLINE TO VODACOMFIBRE, THAT DEPARTMENT NEEDS A BIG JACK UP. THAT HAS TAKEN 6 WEEKS TO GET GOING DUE TO NOBODY INITIATING THE PROCESS. I WOULD NOT RECOMMEND ANYBODY SIGNING UP TO VODACOMFIBRE WHILE THEY ARE IN SUCH A MESS WITH ARROGANT CUSTOMER NON SERVICE AGENTS. I’M GOING TO FIND OUT WHAT ICASA HAS TO SAY ABOUT THEIR SERVICE.
