GB
Giovaughn B

1 reviews | Active since Dec 2016

03 Oct 2019, 15:56

If you not a vodacom customer they have no regard for you at all.

I app**** for a contract with vodacom and it was declined which i am fine with, but then i get asked to forward my Payslip and ID to *** which i did and i received a email saying i will have a reply in 24 Hours that was on the 28th September 2019, Today is the 03 October 2019 and still no reply. I sent a email to CADonlinesales again to day and got a read receipt but still no reply or answer. A major concern for me is that my Payslip and ID might fall into the wrong hands and use to do *****. Please attend to this urgently as i want feedback on email that all my details especially ID and Payslip is deleted from their system. I ADVISE THAT PEOPLE RE LOOK AT THE SERVICE VODACOM DELIVERS AS I GET MUCH BETTER SERVICE AT TELKOM MOBILE.

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2019, 07:28
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team