NM
Ndamulelo M

1 reviews | Active since Jul 2021

12 Mar 2023, 12:25

If you love your peace dont get Vodacom fiber.

Vodacom fiber is a **** its been two months now and my fiber is not working, they gave me an LTE ****le and cancelled it yesterday and sent a nice email to say my fiber is active but i still dont have connection when i call they say the LTE is deleted from their system because my fiber is active but nothing at my house us working, they open tickets and delete them without coming to sort out the problem , they say if i cancel the contract i will be charged for cancellation but i am not getting any benefit from them.

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2023, 15:17
Official
 
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team