If you like good service - Give Vodacom a skip

Every time we have relocated Vodacom has messed up the disconnection and reconnection. Our latest relocation has been messed up in spectacular style regarding our Fibre. One hand does not know what the other hand is doing. Escalation after escalation resulted in 0 response, no feedback, and a general lacklustre attitude that their mess-ups are not just affecting a family but a business as well. We are more than over it and now will be terminating our services - which I suspect will go unnoticed and with little pain felt by Vodacom. They seem to be quite ok with their terrible service. I wonder if they will pass or payout the credit they acknowledge is due to me due to the down time due to their error? In total I have been without connection for 2 weeks.