RB
Rozanne B

1 reviews | Active since Jan 2015

04 Jan 2017, 11:07

IF YOU EVER WANT YOUR MONEY ****** - JUST OPEN A CONTRACT WITH VODACOM, END THE CONTRACT THEN THEY WILL KEEP ON DEBITING YOUR ACCOUNT!

<p>I HAVE HAD SO MANY DISPUTES WITH VODACOM THAT I DONT WANT TO WRITE A 7000 WORDS ESSAY. BASICALLY, I HAD AN ACCOUNT WITH VODACOM 4 YEARS. I THEN BOUGHT THEM OUT OF MY CONTRACT. SINCE I STOPPED, THEY DEBITED MONEY FROM MY ACCOUNT (WHICH I EVENTUALLY GOT BACK AFTER MONTHS OF CALIING, GOING TO VODAWORLD AND FRUSTRATION). YOU WOULD THINK THAT IS THE END ------- NO NO NO. DECEMBER THEY DEBITED MY ACCOUNT AGAAAAAAAAAAAIN! I OBVIOUSLY DID A DISPUTE REVERSE DEBIT ORDER SO I COULD GET MY MONEY BACK. NOW I GET A LETTER STATING THEY ARE GOING TO TAKE ME TO THE CREDIT BUREAU IF I DONT PAY THEM WITHIN 7 DAYS! </p> <p> </p> <p>I HAVE NO WORDS TO DESCRIBE THIS!!!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 16:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team