CT
Charl T

1 reviews | Active since Dec 2024

06 Dec 2024, 11:17

If you enjoy begging people to take your money, vodacom is for you…

Don’t even waste your time with these people. I have made more than 15 calls, visited branches to see if it would help, and have sent emails all to no avail.

I app**** for a contract more than a week ago now, sent my docs as requested, and am still to hear one word about progress.

Calls have been ended while “transferring” me to the right department, people have been very nice and willing to help only to never follow through. And no one I have tried is apparently actually able to do anything.

0
Replies (3)
Vodacom
Vodacom's reply06 Dec 2024, 12:58
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
CT
Charl T's update06 Dec 2024, 15:28
Reviewer Update
I've been waiting a week, I'm not sure someone will actually get in touch with me to be honest.
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CT
Charl T's update09 Dec 2024, 14:58
Reviewer Update
Yeah, you told me that my application was cancelle.

Thanks