If you consider taking a Vodacom contract, please read this first.

I'm so frustrated with Vodacom. I called them on Monday regarding a premature cancelation. I've received a quote on which has an incorrect email address which I've tried to send proof of payment, copy of ID and signed and accepted quote. Postmaster emails me back stating it is the incorrect email address. Vodacom states that there is no other email address to use to email this stuff to as all I need is a alternative email address. I spent over 3 hours and my airtime on Monday going back and forth with cancelation department and customer care with both blaming each department for the fault, hello you guys are Vodacom irrelevant of which department stop the blame game and apply customer service instead of looking like clowns. So today I call cancelations department as requested by Vodacom on Monday and spoke to Alicia who tried to put me through to customer care and said I must speak to a manager who will be able to help me, I've just cut the call on her as I'm ****ed with the level of service I am receiving. VODACOM PLEASE SORT THIS OUT, I'VE SETTLED YOU AND HAVE PROOF OF PAYMENT SO KINDLY DO YOUR PART.