If vodacom 4u woodlands Boulevard can't get vodacom to do as they should who the hell can?

If vodacom 4u in woodlands Boulevard can't get you vodacom to do what you need to do who the hell can. The manager of Woodlands Boulevard vodacom 4U Sean is I'm sure just as frustrated as I am. Ella an employee at vodacom 4U in August 2021 sat in front of me on her computer and requested that my contract which had ended be changed from R1800 something to a no instrument phone 2 data and airtime only. Guess what today is the fifth of January 2022 and nothing has been done as instructed on your system. The full amount was still taking off end of December. Vodacom how do I get you to stop taking money out of our account without permission? If Sean a manager from vodacom cannot get this sorted out what do i do??? Another number has has been mysteriously made into a contract with no airtime no bundle just a payment per month on the same account with no authorisation. Was never a contract just a. FREE PHONE with my contract.. Ever month we put money on the phone and get nothing from vodacom but i find that from 2017 as per Sean R100 taken for what i ask you? Explain yourself Vodacom! Is this how you treat loyal customers?