If there was a -0 rating that is what I was going to rate Vodacom. My wifi has been offline since 24 November, still today I am being taken from pillar to post without solving my problem. This is so pathetic for a company like Vodacom. Have 2 references s

Item: Vodacom
Rating: 1
Author: Wanda N

If there was a -0 rating that is what I was going to rate Vodacom. My wifi has been offline since 24 November, still today I am being taken from pillar to post without solving my problem. This is so pathetic for a company like Vodacom. Have 2 references seems they are also just a number as well. But I am being billed for no service

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Replies (1)

Vodacom's replyOfficial

12 Dec 2022, 12:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Dec 2022, 12:15

Official