If the CEO of Vodacom had ton deal with his company from the perspective of the customer, he would move his business selswhere...

Item: Vodacom
Rating: 1
Author: Rodger S

I think that Vodacom intercept HelloPeter queries using a biorhythm which send an automatic response say that they will be in touch to resolve the issue. After that, nothing happens - simply forgotten

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Aug 2020, 16:48

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Aug 2020, 16:48

Official