if no stars was an option you wouldve gotten it

if no stars was an option you wouldve gotten it-

first phase of opening a contract was hell!!!!!!!

i got my contract / profile messed up so badly by consultatants loaded the wrong device and palns that my profile had been locked and had to wait.

2nd offense - wrong debit dates -

my debit date on my contract was the 25th - this was not done - my debit orders went off on the 1st causing it to bounce - this causing a R100 penulty on my end and the surplus of bank charges !!

i call the call center for accounts - the dont care they just see it as you owing them money

debit order dates are set for me as the 25th because there are no funds after the 1st - this was made some how my problem!

i sit now with two debit orders missed - being debits over R1600 for two months when my debit order is only R529-00

the store advised on cancelling and paying via the app - this i did - they still try and debit me- they wont cancel my debit order as its in arears and im a new contract owner , but they c ant get my debit dates right ----what is one to do in this situation???