AM
Amanda M

1 reviews | Active since Mar 2009

05 Feb 2020, 16:34

If i have said no Once means NO!!!!

I live in an area where fiber has not even been totally installed I understand that Vodacom is canvassing for clients.. nothing wrong with that my problem is if I have said no Once coming to my gate 4 times in one-day I'm not going to change my mind..

Please keep better track of which houses you have already been to and then to ask me if i have already signed up i do not want to sign up with Vodacom

0
Replies (2)
Vodacom
Vodacom's reply06 Feb 2020, 07:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply06 Feb 2020, 20:11
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call, we apologize for the inconvenience and the service experienced.

Regards,
Vodacom Consumer Website Team