EM
Enhle M

1 reviews | Active since Apr 2021

06 Apr 2021, 14:46

IF I HAD AN OPTION TO GIVE NO STAR I WOULD DO SO !!!

Horrible service !!! IF I HAD AN OPTION TO GIVE NO STAR I WOULD DO SO !!!

Last week Friday i bought data using capitec bank, i only received my data on Monday , no one apologised or sent me a message as to what was the matter.

The same thing is happening now, Sunday i bought data using a bank and airtime i still haven't received any of it, i have been trying to call Vodacom and no one i answering, i have been using Vodacom for a year not and i have nothing good to say about it, since Vodacom decided to ***** my money i am leaving this network.

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2021, 07:18
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team