1 reviews | Active since Jan 2015
If I could I would change networks
<p>The only reason I'm complaining here is because I get no joy calling or e-mailing. Your data packages are a *******. I can't buy data to load, when I renewed your sales person said I can't do top up and to top off my bill is R1000 plus because I was charged out of bundle. A real money making machine. But I suppose you can take advantage of just all customers because of the monopoly of the market.</p> <p>Why have a packed with 200 free sms's who the hell uses sms's still, how about free data - it's all about what vodacom gains. Your packages are not structured around the clients needs but your own.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thanks, please do.
Thanks, please do.
