If I could give Vodacom 0 stars - I would !!!

My contract ended with Vodacom in May 2022. They have ever since been deducting money from my account. I had to ask FNB to stop this as it is an unauthorized debit order!

I have emails stating that all has been cancelled, and when someone from Vodacom calls me then they say that they have no clue why money is deducting from my account as it is cancelled. I get referred to an investigation team, receive a reference and then I get an email stating the case is closed with no resolution.

This is such a fight as this is effecting my credit ! I just had a phone call from debt collectors stating I have been handed over by Vodacom. Like, what is the issue here??

Every time I receive an email or someone calls me they note that I owe nothing and my account is closed.

But now I am handed over???? What is going on. This is terrible - I will never use or recommend Vodacom to anyone!

Its been almost a year and all Vodacom has done is absolutely nothing but make my life hell..

I wish I never had a contract with Vodacom.