1 reviews | Active since Jun 2010
If I could give a lower rating than Terrible I would!!!
For the last week two of my data plans are inoperable due to a "CUR Mismatch" error. In laymans terms this error is - VODACOM don't have a ****** clue as to what is going on and cant fix it so shut up and go away. None of my calls have ended satisfactorily, of 3 emails sent only one has been answered and they have "escalated" to technical support which seems to be a black hole of nothingness. This is the norm with this bunch. Systems are "'upgraded" or in another word -*****ed up - and then the customer suffers. It would be nice to know when they are actually going to test their systems before they release it and then don't know what is going on. Completely Useless bunch
As expected - no contact was made - still having issues with Vodacom - sent more mails - made more calls - same response - their attitude - go away - you are here to be billed not to actually receive a satisfactory service
As expected - no contact was made - still having issues with Vodacom - sent more mails - made more calls - same response - their attitude - go away - you are here to be billed not to actually receive a satisfactory service