JM
Jabu M
1 reviews | Active since Mar 2024
14 Mar 2024, 18:14
*If disappointment was a person I’d call it Vodacom*
I’ve never experienced such frustrating experience with internet service. The fact that they’re considered the best in SA sounds like a big joke to me. I’ve called numerous times to try resolve my internet problem but I always get the same result. I hardly have an internet connection regardless that I have coverage, WiFi router hardly connects to the Internet or it doesn’t function at all and the customer service sucks!!! I don’t want to talk bad about Vodacom, but they’re making it hard not to do so. I can’t be paying for something that doesn’t work. I Want Out!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
15 Mar 2024, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Mar 2024, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
