JM
Jabu M

1 reviews | Active since Mar 2024

14 Mar 2024, 18:14

*If disappointment was a person I’d call it Vodacom*

I’ve never experienced such frustrating experience with internet service. The fact that they’re considered the best in SA sounds like a big joke to me. I’ve called numerous times to try resolve my internet problem but I always get the same result. I hardly have an internet connection regardless that I have coverage, WiFi router hardly connects to the Internet or it doesn’t function at all and the customer service sucks!!! I don’t want to talk bad about Vodacom, but they’re making it hard not to do so. I can’t be paying for something that doesn’t work. I Want Out!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2024, 07:26
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team