MH
Marilyn H
1 reviews | Active since Feb 2018
24 Oct 2018, 17:01
Idiots, *****
I called the retention department to cancel my contract only to find out someone has upgraded the contract without my consent. This was done in sandton city. Who authorised you to upgrade when clearly u can see it's not me in the Id I want that imbecile fired. I'm not paying for this upgrade and don't ask.me to.waste my time getting affidavits. I want u to get camera footage of who did the upgrade. The person who authorised it should be fired. Call me to tell me it's done ********** 343
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Replies (1)Vodacom's replyOfficial
24 Oct 2018, 18:18Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2018, 18:18
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
