KA
Kyle A

1 reviews | Active since Sept 2018

01 Feb 2019, 11:02

Idiots at Vodacom

Went to go cancel my contract as the 24 months was over now the idiots have gone and cancelled my sim as well....and i clearly stated that i wanted to use it for month to month.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2019, 11:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply01 Feb 2019, 15:48
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, you've advised that your query has been attended to.
Regards
Vodacom Consumer Website Team