Hellopeter
Share Your Experience
NB
Nicole B

1 reviews | Active since Nov 2018

19 Nov 2018, 13:16

Vodacom

<p>I opened a contract with Vodacom with the reassuring me cellphone's cannot be hacked. My cellphone was hacked, in the Samsung warranty they mention that hacking is not covered.</p>

0
Replies (6)
Vodacom
Vodacom's reply19 Nov 2018, 14:00
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

NB
Nicole B's update19 Nov 2018, 23:50
Reviewer Update
The month of May, I was online every night, only to find out I was actually only online maybe 7 timed the whole month.
Vodacom
Vodacom's reply21 Nov 2018, 08:13
Official
 Dear Nicole 

We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts. 

Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135. 

Regards 

Vodacom Consumer Website Team 

Best regards,

NB
Nicole B's update21 Nov 2018, 16:39
Reviewer Update
That's the problem, you just don't try. You probably hate your job. And you just can't wait to go home.
NB
Nicole B's update22 Nov 2018, 00:22
Reviewer Update
I don't have a phone, it was ****** on the train. I have problem's with my payment's, customer help line personal are always rude. I was told that cell phones could not be hacked, in Sumsungs warrenty it Say's it will not be held responsible for hacking. I told Vodacom my phone had been hacked, and with absolute arrogance, I was told that cell phones could not be hacked.
NB
Nicole B's update22 Nov 2018, 00:23
Reviewer Update
***