1 reviews | Active since May 2016
<p> </p> <p> </p> <p>I WRITE THIS E-MAIL TO ALL OF THE PEOPLE AT VODACOM AND VODACARE ESPECIALLY THE BACKOFFICE PEOPLE AT RETENTIONS AND CANCELLATIONS AS WELL AS ROBERT DU PREEZ AND KIRSTEN MCGUIGAN.</p> <p> </p> <p>FIRSTLY- DURING A MONTH LONG STRUGGLE WITH E-MAILS AND CALLS TO THE CALL CENTRE AND PLEADING FOR SOMEONE TO CALL US- NOT ONE OF YOU HAVE BOTHERED TO PICK UP THE PHONE JUST TO CALL AND SAY “ WE UNDERSTAND YOUR QUERY AND THIS IS WHAT WE WILL DO” YOU AND YOUR PEOPLE ARE An EXAMPLE OF WHY SERVICE IN SOUTH AFRICA ESPECIALLY FROM THE MOBILE OPERATORS ARE VIRTUALLY NONEXISTENT.</p> <p>INSTEAD WE RECEIVE HALF ASSED ANSWERS MEANING NOTHING AND NOT ATTENDING TO THE FULL PROBLEM. FOR THOSE OF YOU WHO MIRACULOUSLY DO NOT KNOW THE HISTORY – TRY READING IT BELOW. I HAVE SHOUTED AND MADE THREATS TO NO AFFECT – YOU JUST DO NOT CARE! WHAT WIL NOW HAPPEN IS THE FOLLOWING. WE HAVE 3 EXISTING LINES/ACCOUNTS LEFT WITH YOUR MISSERABLE COMPANY.</p> <p>ONE OF THOSE LINES JUST STARTED ON ITS 2 YEAR CONTRACT. WE WILL NOW CANCELL ALL OF THESE AND BETWEEN VODACARE AND VODACOM YOU CAN DECIDE WHO WILL PAY THE PREMATURE CANCELLATION FEE, BECAUSE WE WILL NOT BE PAYING IT.</p> <p> </p> <p> </p> <p>IF I WERE YOU I WOULD BE ASHAMED!</p> <p> </p>
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