1 reviews | Active since Aug 2016
idiotic service
<p>Going to your branch is damn irritating as much I'm tiny but I'm an adult, everybody on the queue is considered apart from me.</p> <p>Fine size judgemental I wanted to do sim swap be advised by Tanya Botha in Mall of Africa that I'm on a certain contract with retailers, gladly she assisted in all she could as I have told to wait 24hrs.</p> <p>Going to Boulders to check on the 24hrs cancellation or/and accessibility to my number. Noone bothered to check on the system what's wrong with my number then I decided to buy new sim card, guess what vodacom is out of stock of their own products.</p> <p> </p> <p>So if you can help cancel this stupid contract that I'm on without my knowledge as they you gave them my numbers and the unfortunate you declined me on my contract application but then sell my application to some dumb idiot people who don't know the meaning of customer service so you are.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
