DE
Denham E

1 reviews | Active since Apr 2013

05 Jun 2023, 09:25

Identity Theft within Vodacom and Cellphone contract *****

If I could I would give this company a zero stars. They have employees that ***** your identity and obviously sell it. Both my sister and I have had cellphone contracts added to our accounts. I have already reported this months ago with ******** and NOTHING is getting done. The cellphone is not locked for dispute or anything. Stay Away from Vodacom they sell you private data and create cellphone contracts on your account. And when you dispute this they have no interest in fixing it, while they leach money from your bank account!!! Also Don't believe this Valued Customer and will get back to you in 7-14days BS!

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2023, 10:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team