1 reviews | Active since Jul 2011
IDENTITY THEFT/*****
Good day,<br> <br> I would like to have my account investigated as I believe someone has opened two accounts using my identity. I was informed that these accounts were opened this year with Vodacom SP for a value of R17000,00 and I did not engage with Vodacom this year until two days ago when an amount of R2300 was debited and that raised some alarms.<br> <br> I used to own a contract with Vodacom on number *** however that was converted to prepaid as soon as the contract lapsed. Now I was informed that two phones (mobile numbers to be more precise) have been activated against my accord and knowledge 2 months ago.<br> <br> The numbers are <br> <br> ***<br> ***<br> <br> Please can you assist with investigating and stopping these accounts as they have now *****ed my ITC standing. It reflects that I haven't paid the account in the last 60 days.<br> <br> Assist URGENTLY
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
