NS
Nonkululeko S
1 reviews | Active since Mar 2023
10 Apr 2025, 12:08
Identity theft
I have been getting phone calls regarding a vodacom contract that I do not have. I never went to vodacom to get a contract phone yet alone own a vodacom Sim, it is clear that someone used my details to open that contract. Mbd is now harassing me calling me everyday wanting me to confirm my ID number which I will never provide since I am dealing with an identity theft situation. Please assist
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Vodacom's replyOfficial
10 Apr 2025, 14:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2025, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team