MM
Mosa M
1 reviews | Active since Dec 2025
09 Dec 2025, 13:34
IDENTITY THEFT
i was a victim of identity theft where someone took a phone under my ID, only found out years later when i tried to apply for credit. I complained to vodacom and they managed to close the account but at the same time the record is still there on my credit report and this is a very bad look on me especially as an accountant.
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Vodacom's replyOfficial
09 Dec 2025, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2025, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team