Identity Theft

An employee at a Vodacom shop opened a contract on an elderly ladies name (Identity *****) - this lady is almost unable to walk and she has been to the police station with a lot of pain as she is busy recovering from an intense back operation, she has been to the Lakeside Vodacom shop to give them all the details where she has been paying this *****ulent contract for TWO YEARS and all Vodacom has to say after 2 months of having these documents is that its being investigated, then they had the nerve to send an email today to ask that she RE-SUBMITS all these documents. They are quick to open *****ulent accounts but when it comes to reimbursing an elderly lady, it is impossible for them to sort it out. Then the Emplyee at Lakeside Mall - Thabani has the temerity to say that he cannot do anything about it Zungu has a foul attitude and says that i am threatening him when i said i will write a review on here. Disgusting