Identity theft

<p>On the 04/08/2016 a debit order goes off my account for the amount of R296. When I checked the reference of this specific debit order it was Vodacom. To my amazement I've never signed for any contract with Vodacom in my entire life! How they got my banking details and address etc it's all a mystery to me. When I called their customer care I asked the lady over the phone how on earth they got my details, she said it could have been an inside job. I went to the store yesterday05/08/16 and I was adviced to bring an affidavit and my I.D. I would like to know how Vodacom conducts their business because I have a prepaid number with them which is RICA'D on my name couldn't they pick this up and call me to confirm about the contract? Now I had to reverse The debit order which means ruined credit record and unnecessary bank charges since I know nothing about this contract. I am very disappointed and I'm taking this further and I doubt I could ever take out a contract with you guys ever in my life if you guys are not able to detect **********! </p>