1 reviews | Active since Jul 2011
Identity Theft/
Good day,<br> <br> I would like to have my account investigated as I believe someone has opened two accounts using my identity. I was informed that these accounts were opened this year with Vodacom SP for a value of R17000,00 and I did not engage with Vodacom this year until two days ago when an amount of R2300 was debited and that raised some alarms.<br> <br> I used to own a contract with Vodacom on number *** however that was converted to prepaid as soon as the contract lapsed. Now I was informed that two phones (mobile numbers to be more precise) have been activated against my accord and knowledge 2 months ago.<br> <br> The numbers are <br> <br> ***<br> ***<br> <br> Please can you assist with investigating and stopping these accounts as they have now *****ed my ITC standing. It reflects that I haven't paid the account in the last 60 days.<br> <br> I am reachable at *** (+***)<br> <br> Assist URGENTLY
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Best regards,
