Identity *****

Vodacom is making my life hell a *****ulent account was opened in my name somewhere in cape Town its been 3 months of exobitent debit orders which keep going up every month to show they have not even bothered to block the contract sim cards which were acquired using my details even after I submitted the required documents to state I was not the one who opened the accounts i went to a vodashop where they showed me the details of the said account and asked me to submit an affidavit and I'd copy with 5 sample signatures but it seems nothing is being done when I go to the vidashop to enquire they just say they are still investigating till when do I have to get charged by the bank for reversing the debit orders it's also affecting my credit profile ita frustrating