nS
nelisiwe S

1 reviews | Active since Nov 2010

05 Aug 2024, 18:51

Identify ******, and weak system Vodacom has

I’m not sure what game Vodacom is playing, what security system do you guys use honestly, our identities have been ******, and for u guys you get excited that you making sales, on who’s expense, we get non stop call, telling us we are owing Vodacom, why was this not done before giving the *****’s the parcel that they have ordered in our name? Call and get confirmation? How did you get my number / the same system that gave you guys my number why was it not used, to prevent all this ***** from happening? I will tell you why, because you don’t care about other people, but your sales target, and not thinking you r ruining others peoples lives, you will claim from the insurance, sale the debt to the attorneys , this is becoming pathetic, and please update your weak systems that the ***** team is handling the matter, as I’m tired explaining everyday need to find ways and strategies how to prevent this thing.

0
Replies (1)
Vodacom
Vodacom's reply06 Aug 2024, 08:37
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team