ID Theft

Someone managed to open a Vodacom account in my name and rack up a bill of R15k. Now I have a bad credit record and I have to run around to get it sorted out.<br> David from Vodacom ***** has been bery helpful, however the department (Direct Sales) that needs to assist in providing me with a letter that I can give to Transunion, SAP and other parties (to sort Vodacom's mess out) just does not bother to respond to emails, voice messages or even answer their phones. Thabo, Bo and Eugene do not seem to know how to answer emails or their phones!<br> I have never been a Vodacom customer, but I really do not think I will ever become one if this is the type of service they provide.<br> All I want is this mess sorted out, without waiting another 2 weeks!