LA
Lawrence A
1 reviews | Active since Oct 2012
19 Jul 2019, 12:13
ICASA requirements
In order to approach ICASA WRT to the ongoing shennigans with the Leopards View/Zebra Lodge tower, I need to engage the divisional manager in charge of customer care before doing so.
Kindly ask him or her to respond formally by email to me so we have record please.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Jul 2019, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jul 2019, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
LA
Lawrence A's updateReviewer Update
23 Jul 2019, 13:174 days later and no management response?
LA
Lawrence A's update23 Jul 2019, 13:17
Reviewer Update
4 days later and no management response?
LA
Lawrence A's updateReviewer Update
24 Jul 2019, 14:31Having provided my details several times already, I find your response that you cannot contact me ludicrous! I have an email that is registered with Vodacom ie *** and my alternate number is ***. I am forced to use my normal sim card in my router at this time.
LA
Lawrence A's update24 Jul 2019, 14:31
Reviewer Update
Having provided my details several times already, I find your response that you cannot contact me ludicrous! I have an email that is registered with Vodacom ie *** and my alternate number is ***. I am forced to use my normal sim card in my router at this time.