1 reviews | Active since Dec 2015
I***- Vodacom wake up and learn the NCA laws!!!
I had a Vodacom account opened in September 2006. This account reflected on my payment profile. The account went into default in 2007 as the division at the company I was working at was at a stage of closing down. This account was then blacklisted by Vodacom and I was unable to obtain any credit. I was uncontactable for 3 years by vodacom and the debt prescribed as stated by the Prescription Act 68 of 1969. January 2018, Vodacom decided to list the account on my profile again . According to the NCA, it's ******* for creditors to list prescribed debt so why would Vodacom do such a thing? Do they want to run head on with the National Credit Regulator and consumer courts? Are you guys looking for a problem as this is against my rights . This debt has prescribed almost 8 years ago but unless vodacom can prove otherwise, they must close their file and move on or sit with a complaint being laid at the NCR as well as the consumer courts. I want the listing removed from all the credit bureaus immediately. And this account is not owned by a third party as that reflects of my credit report.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Delmont,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear Delmont,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
