WS
William S
1 reviews | Active since Feb 2025
09 Mar 2025, 18:49
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
Vodacom is no longer leading or best in network coverage. Vodacom has no 5G towers and I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM technical team supported my claims
Helpful (0)
Replies (6)0
Replies (6)WS
William S's updateReviewer Update
10 Mar 2025, 01:47I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM Vodacom is not 5G network compatible, so why buy a 5G smartphone that won't be supported by Vodacom. Check network coverage areas before Vodacom is not leading via good network coverage here's proofhttps://vccoverage.afrigis.co.za/#/
WS
William S's update10 Mar 2025, 01:47
Reviewer Update
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM Vodacom is not 5G network compatible, so why buy a 5G smartphone that won't be supported by Vodacom. Check network coverage areas before Vodacom is not leading via good network coverage here's proofhttps://vccoverage.afrigis.co.za/#/
Vodacom's replyOfficial
10 Mar 2025, 08:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2025, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
WS
William S's updateReviewer Update
12 Mar 2025, 03:22Lies
Resolution
1.No exact time frame? How cause the 3rd party must be given deadline as vodacom is the client of 3rd party and our mediation
2. This is a nationwide issue must be treated as priority
3. Feedback is biased and lies . I did my own research by contacting all involved parties thy know nothing or communicated with vodacom about erect a tower
Resolution
1.No exact time frame? How cause the 3rd party must be given deadline as vodacom is the client of 3rd party and our mediation
2. This is a nationwide issue must be treated as priority
3. Feedback is biased and lies . I did my own research by contacting all involved parties thy know nothing or communicated with vodacom about erect a tower
WS
William S's update12 Mar 2025, 03:22
Reviewer Update
Lies
Resolution
1.No exact time frame? How cause the 3rd party must be given deadline as vodacom is the client of 3rd party and our mediation
2. This is a nationwide issue must be treated as priority
3. Feedback is biased and lies . I did my own research by contacting all involved parties thy know nothing or communicated with vodacom about erect a tower
Resolution
1.No exact time frame? How cause the 3rd party must be given deadline as vodacom is the client of 3rd party and our mediation
2. This is a nationwide issue must be treated as priority
3. Feedback is biased and lies . I did my own research by contacting all involved parties thy know nothing or communicated with vodacom about erect a tower
WS
William S's updateReviewer Update
12 Mar 2025, 03:22When are you going to practice this culture of checking clients' locations if it is 5G compatible before sales?
5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.
We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.
We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
WS
William S's update12 Mar 2025, 03:22
Reviewer Update
When are you going to practice this culture of checking clients' locations if it is 5G compatible before sales?
5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.
We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.
We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
WS
William S's updateReviewer Update
13 Mar 2025, 16:01on record VODACOM SOCIAL MEDIA TEAM 🚫 BLOCKED MY ACCOUNT via FACEBOOK no access to follow my reference numbers.
New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.
The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.
A3-2RUN-4TYSM
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
DISAPPOINTED
WT SITHOLE
***
New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.
The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.
A3-2RUN-4TYSM
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
DISAPPOINTED
WT SITHOLE
***
WS
William S's update13 Mar 2025, 16:01
Reviewer Update
on record VODACOM SOCIAL MEDIA TEAM 🚫 BLOCKED MY ACCOUNT via FACEBOOK no access to follow my reference numbers.
New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.
The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.
A3-2RUN-4TYSM
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
DISAPPOINTED
WT SITHOLE
***
New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.
The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.
A3-2RUN-4TYSM
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
DISAPPOINTED
WT SITHOLE
***
WS
William S's updateReviewer Update
13 Mar 2025, 16:44Good day
It's a norm to block clients on social media platforms cause my account is blocked via Facebook ?
I can't follow up on my reference numbers or log new query via Facebook
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
It's a norm to block clients on social media platforms cause my account is blocked via Facebook ?
I can't follow up on my reference numbers or log new query via Facebook
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
WS
William S's update13 Mar 2025, 16:44
Reviewer Update
Good day
It's a norm to block clients on social media platforms cause my account is blocked via Facebook ?
I can't follow up on my reference numbers or log new query via Facebook
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
It's a norm to block clients on social media platforms cause my account is blocked via Facebook ?
I can't follow up on my reference numbers or log new query via Facebook
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM