LL
Litha L
1 reviews | Active since Jun 2022
09 Sept 2022, 18:06
I would like to rate my experience with vodacom as terrible
I would like to rate my experience with vodacom as terrible. I have been charged for extra content services that i don't know about. When I call in to tell them about these extra charges they tell me that I have to pay even though I am not fully aware of what I'm paying for as these are extra charges that I didn't consent to.
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Vodacom's replyOfficial
10 Sept 2022, 12:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Sept 2022, 12:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team