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Dipuo M
1 reviews | Active since Jul 2018
07 Mar 2021, 12:30
I WON'T PAY FOR YOUR LOUSY *********** STAFF
I went to wonder park branch to cancel my contract however was told that I cannot do so at the branch I have to do it telephonically, I paid the outstanding amount and called to cancel, and was told it was canceled as I had paid the settlement amount only to find out now that IT WAS NEVER CANCELED AND I'M TOLD I HAVE TO PAY OF WHICH I WILL NEVER DO SO CAUSE I DID WHAT I WAS SUPPOSED TO DO BUT THEN THESE *********** CONSULTANTS NEVER DID THEIR WORK, I CAN'T APPLY FOR FOR ANY CONTRACT NOR ANY CREDIT. THEY ARW DRAGGING MY NAME INTO MUD, HOW AM I SUPPOSED TO BUY A HOUSE. THEY SHOULD CLEAR THAT AMOUNT!!!
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Replies (3)
Vodacom's replyOfficial
07 Mar 2021, 16:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2021, 16:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Dipuo M's updateReviewer Update
20 Apr 2021, 10:14I'M AM VERY LIVID ABOUT ABOUT THIS WHOLE SITUATION BECAUSE NOW I'M BIENG DENIED A HOME LOAN BECAUSE OF THIS STUPID CUSTOMER SERVICE AYANDA LESHABANE SPECIFICALLY TOLD ME THAT AFTER I PAID THE R978. 43 IT WAS GONNA BE RESOLVED AND MY NAME WILL NE CLEARED TO MY SURPRISE I GOT SENT ANOTHER STATEMENT SAYING I OWE R250, BEAR IN MIND I LAST USED THIS SIM IN 2020 AROUND DECEMBER I DON'T EVEN HAVE THE NUMBER ANYMORE BUT I KEEP ON PAYING FOR IT, I WANT THE DIRECT NUMBER TO THE OMBUDSMAN I WANT THIS SORTED TODAY, VODACOM WILL PAY ALL THE RENTAL FEES AT MY APARTMENT THAT IS A PROMISE BECAUSE THEY ARE DENYING ME A HOME, I WANT MY MONEY BACK AND I'M NOT PAYING ANYMORE MONEY, YOU GUYS ARE MILKING ME NX
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Dipuo M's update20 Apr 2021, 10:14
Reviewer Update
I'M AM VERY LIVID ABOUT ABOUT THIS WHOLE SITUATION BECAUSE NOW I'M BIENG DENIED A HOME LOAN BECAUSE OF THIS STUPID CUSTOMER SERVICE AYANDA LESHABANE SPECIFICALLY TOLD ME THAT AFTER I PAID THE R978. 43 IT WAS GONNA BE RESOLVED AND MY NAME WILL NE CLEARED TO MY SURPRISE I GOT SENT ANOTHER STATEMENT SAYING I OWE R250, BEAR IN MIND I LAST USED THIS SIM IN 2020 AROUND DECEMBER I DON'T EVEN HAVE THE NUMBER ANYMORE BUT I KEEP ON PAYING FOR IT, I WANT THE DIRECT NUMBER TO THE OMBUDSMAN I WANT THIS SORTED TODAY, VODACOM WILL PAY ALL THE RENTAL FEES AT MY APARTMENT THAT IS A PROMISE BECAUSE THEY ARE DENYING ME A HOME, I WANT MY MONEY BACK AND I'M NOT PAYING ANYMORE MONEY, YOU GUYS ARE MILKING ME NX
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Dipuo M's updateReviewer Update
30 Apr 2021, 17:32UP TO THIS DAY NO ONE HAS CALLED TO RESOLVE THE MATTER, I HAVE BEEN DECLINED A HOME LOAN BECAUSE OF A CONSULTANT THAT DIDNT DO THEIR JOB RIGHT TO TO A SIMPLE CANCELLATION,INSTEAD VODACOM HAS BEEN EXTENDING THE CONTRACT OF WHICH THE SIM IN QUESTION IM NOT EVEN IN POSSESION OF .YOU HAVE TO CLEAR MY NAME NOW AND IM TAKING THIS TO THE OMBUDSMAN AS IM NOT TAKEN SERIOUSLY
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Dipuo M's update30 Apr 2021, 17:32
Reviewer Update
UP TO THIS DAY NO ONE HAS CALLED TO RESOLVE THE MATTER, I HAVE BEEN DECLINED A HOME LOAN BECAUSE OF A CONSULTANT THAT DIDNT DO THEIR JOB RIGHT TO TO A SIMPLE CANCELLATION,INSTEAD VODACOM HAS BEEN EXTENDING THE CONTRACT OF WHICH THE SIM IN QUESTION IM NOT EVEN IN POSSESION OF .YOU HAVE TO CLEAR MY NAME NOW AND IM TAKING THIS TO THE OMBUDSMAN AS IM NOT TAKEN SERIOUSLY