I wonder how long must I wait for feedback because 72 hours has already past....

Item: Vodacom
Rating: 1
Author: Annah M

Am running out of Patience.........

Helpful (0)

Replies (2)

Vodacom's replyOfficial

15 Jan 2018, 15:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply15 Jan 2018, 15:58

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

16 Jan 2018, 10:04

Good day

We regret taking note of your experience and apologise for the delay.

We await response from our Online team and will make contact as soon as we have additional feedback.

We apologise for any inconvenience caused.

Regards

Moddy