1 reviews | Active since Dec 2016

20 Dec 2016, 12:37

I wish there were Zero Stars

<p>Dear Vodacom, leaving a message to call back to a call centre is unacceptable. I am tired of being put on hold and tired of this matter not being resolved. I have no means of staying in touch with loved ones and all the call centre transfers (to *********** people) is taking valuable holiday time from my family... Day 30 and counting to receive my so called "over night" upgrade...</p>

0
Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team