I will take the matter further should they not contact me with a proper response and resolution

Item: Vodacom
Rating: 1
Author: johanduckworth J

I am still waiting for vodacom to contact me back with a resolution. It has now been more than 3 weeks.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

18 May 2021, 13:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 May 2021, 13:42

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

johanduckworth J's updateReviewer Update

18 May 2021, 13:48

This is the same reply I got from vodacom last week and the week before and have still not been contacted?

johanduckworth J's update18 May 2021, 13:48

Reviewer Update

This is the same reply I got from vodacom last week and the week before and have still not been contacted?