EM
Erika M

1 reviews | Active since Jun 2017

30 Jan 2020, 08:16

I WILL STOP THE DEBIT ORDER,

Debit order went off, 15th R707 (which is try to change back for months to my previous contract) still no data, no airtime, no sms, for what the *(&^ is the R707 for? I decided I will stop this debit order, I will only re-active this debit order, once you change my contract back to my previous contract, I can't use the phone, so this freaking money is for what? For a phone with no data, no airtime, no sms, you can try and sue me, go for it, the phone is off, I HAD IT WITH VODACOM, no more money for a phone with no data, JULLE STEEL NET AL MY GELD, en die foon is USELESS, this is not contract "breek" as I beg for months and months 7 months later, sorry I had it!!

0
Replies (3)
Vodacom
Vodacom's reply30 Jan 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

EM
Erika M's update30 Jan 2020, 09:55
Reviewer Update
This reply is the only reply I get from you for months, I will not reach me via phone, due to the fact that the phone is OFF!
Vodacom
Vodacom's reply11 Feb 2020, 15:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team

Best regards,