I will not be going further together with Vodacom.

I have never been given the run around by a company as I have by Vodacom. My account was in arrears, I tried numerous times to go to the store and call in to arrange payments however I was told that the account is in pre-legal. I remember going to the Vodacom store to make payment and the guy says it in pre-legal and he doesn't know what that means. I was so confused; this went on for months and Vodacom never contacting me at all. I was the one always calling. During that time, my credit score was negatively affected. This really upset me as I was trying to make contact and arrange payment however Vodacom was not meeting me halfway. I eventually was able to make an arrangement, the last debit order will be collecting on Tuesday. I will never ever take up a contract with Vodacom. They are not helpful at all. To be a customer that was literally 'begging' to make payment or for someone to call me to make arrangements, but no effort was made on Vodacom side. All they did was just report me as a bad payer at TransUnion. All I keep hearing when I explain my ordeal, is that "it's the system", " we can't override the system". I will never take up a contract with Vodacom....ever.