I will no longer use Vodacom!!!!!!!!!!!!!
Vodacom suspends my cellular service without any notice or any reason whatsoever. All my numbers. I phoned twice the past two days to rectify matters and I am simply told..."oh sorry it was the system!"
I have been with them for 20 years and pay roughly R5000-00 per month.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Jan 2019, 09:10Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2019, 09:10
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Jan 2019, 11:02Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was addressed by the relevant department. The reference number is ***.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was addressed by the relevant department. The reference number is ***.
Regards
Vodacom Consumer Website Team
Vodacom's reply02 Jan 2019, 11:02
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was addressed by the relevant department. The reference number is ***.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was addressed by the relevant department. The reference number is ***.
Regards
Vodacom Consumer Website Team
's updateReviewer Update
04 Jan 2019, 09:19Vodacom has after 4 days still not sorted out my problem!I can't use my phone!!!I have to run a business without a cellphone!!!
's update04 Jan 2019, 09:19
Reviewer Update
Vodacom has after 4 days still not sorted out my problem!I can't use my phone!!!I have to run a business without a cellphone!!!