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Phinky M

1 reviews | Active since Jun 2021

05 Nov 2024, 18:35

I will never recommend or use Vodacom ever in my life .

I wish the was a zero on reviews because I’m honestly Vodacom failed me . I have been using the number for over 10 years , before I know it my network coverage is poor . The next thing I try to call the number and it say it doesn’t exist. I contacted Vodacom online and I was told they delete numbers if it’s has not been active for a certain period ( approximately 110 days ) funny enough I’ve used my number the night before . It was my every day number . I tried to explain to say the number has been active since but still my issue was not resolved and now I have to change everything. I wish I was given a real reason why they deactivated my number because the one I’m given makes zero sense

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Replies (1)
Vodacom
Vodacom's reply06 Nov 2024, 07:45
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team