NM
Nthabee M

1 reviews | Active since Aug 2021

14 Sept 2021, 11:07

I will never ever take contract at Vodacom

Hello Peter I'm here again to complain about same company Vodacom

Vodacom it's feeding me wrong information every day since 6 September trying to change my collection status from Pre legal they telling me different stories I'm using 54 rand to go to Vodacom store just for nothing, I've been told that my status is fine everyday when I go to store to check it's still on Pre legal when I call them again they telling me to wait for 4 hours I will wait and wait when I call again my status is still the same I'm strangle to do things because of my collection status I paid them all the remaining money they told me to pay they didn't strangle to get my money I was paying my contract very well I don't want to lie I have things to do that I can't right now because of Vodacom I hate Vodacom right now because I can't even pay my daughter school fees please please I'm tired of calling Vodacom please help me I really want my collection status to be changed by today

0
Replies (2)
Vodacom
Vodacom's reply14 Sept 2021, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NM
Nthabee M's update14 Sept 2021, 15:17
Reviewer Update
It just a wast of time they will call me feeding me with lies make me believe that they will fix it like they did before