I will never ever buy cell phone with vodacom

Good day My name is Ishmael Mzimba and my father Zamazama Samson Mzimba bought a Vodacom contract Huawei P30 Lite in November 2019, The contract was for 26 month but now they say it was for 36 months. In the year 2020 the phone then went to arrears for 3 months and the line was closed. We then paid R1450 on 2020/05/30 including the arrears to the wrong Reference number (I***3) that was given to me verbally by the Vodacom consultant instead of (I***) Since then the R1450 was not recovered and I had to pay it again. I have the proof of payment with me.