I will never deal with Vodacom ever again because they are not honest

Item: Vodacom
Rating: 1
Author: Ziyaad M

Vodacom advertised a samsung s 9 + at R211.00 pm on their website but are not honouring the deal As I went to sign up for 2 of these deals as i have twins and its their birthday they deal changed to R799 I have existing contracts with Vodacom and will be cancelling all as it expires because I never experienced treatment like this from a corporate company I even have the deal As proof but nobody is willing to help me Useless

Helpful (0)

Replies (2)

Vodacom's replyOfficial

31 May 2018, 14:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 May 2018, 14:56

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Ziyaad M's updateReviewer Update

01 Jun 2018, 13:12

Hi Vodacom did email me saying that it was an error on their side but they cannot honour the deal. I did respond to them but did not get any feedback from them This is pathetic for such a big company and i am disgusted because when cell c made an error for the s6edge for R150 they honoured the deal Vodacom has double standards because some people I know did get the deal so I don't know why honour it at all I have the advert to even prove the deal Wish Vodacom could be the company they once were

Ziyaad M's update01 Jun 2018, 13:12

Reviewer Update