NC
Nokulunga C
1 reviews | Active since Jun 2019
24 Jul 2021, 16:31
I was sold a lie.
I went to vodacom VnA for the replacement of my device Note 10 since it was lost and it is insured with vodacom. Because who ever was helping me wanted me to take Samsung S series I was told Samsung is doing away with Notes and I can also use my note 10 S pen with S21+. Even though my heart was with Notes I took that S21+ which is nothing close to Samsung note and worse the S pen does not work with it. And when I raise this issue with vodacom that their employee sold me a lie it is now my word against hers and they are taking her side. I'm so not happy with this device, it is frustrating me to the core!
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Replies (1)Vodacom's replyOfficial
24 Jul 2021, 19:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2021, 19:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
