I was ****** by Vodacom
I was debited over R500 for an upgrade which I rejected in April. They debited my account April and May 2022 and I'm still waiting on my refund. This is tantamount to theft!!!
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Replies (3)
Vodacom's replyOfficial
07 Jun 2022, 12:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2022, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
07 Jun 2022, 15:50Make sure they contact me on ***
's update07 Jun 2022, 15:50
Reviewer Update
Make sure they contact me on ***
's updateReviewer Update
10 Jun 2022, 21:17Still no feedback on my refund and I now wish to have this number converted to prepaid.
's update10 Jun 2022, 21:17
Reviewer Update
Still no feedback on my refund and I now wish to have this number converted to prepaid.