i was on hold for 13mins

hi Vodacom,<br> <br> i called *** to cancel my data contract, i was on hold for 13mins.<br> <br> Please have someone call me back asap. this is just one of the many reasons why i want to cancel my contract with your company.<br> <br> how ridiculous, you can pnly cancel a contract with a call to the retentions dept between 9-5pm, Mon-Friday.<br> cant wait for SA to get some decent service providers.<br> <br> Regards<br> hopeful soon Xcustomer